Frequently Asked Questions

Everything you need to know about our gear and services.

What is the MAP Guarantee?

We stand behind the quality of our products. Our MAP Guarantee covers repairs or replacements for any defects in materials or workmanship for the lifetime of the product.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. Expedited options are available at checkout for faster delivery.

What is your return policy?

We offer free returns and exchanges on all domestic orders within 30 days of purchase, provided the items are in new, unworn condition with original tags attached.

Are your products sustainably made?

Yes, we prioritize sustainability by using recycled materials, ethical manufacturing processes, and designing durable gear that is built to last a lifetime, reducing environmental waste.

How do I care for my Topo Designs bag?

We recommend spot cleaning with a damp cloth and mild soap. To preserve the integrity of the materials and hardware, do not machine wash or tumble dry.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.